FAQs
We hope to provide you with all the necessary information to embark on this mindful journey with us and ensure a seamless shopping experience.
About Active After Coffee
Active After Coffee is a mindful clothing and apparel brand that empowers individuals to embrace mindfulness, self-expression, and authenticity. Our uniqueness lies in our commitment to quality, creativity, and community building, all while fostering a cultural shift towards mindfulness in pop culture fashion.
We are guided by four core values: Quality, Style, Creativity, and Mindfulness. These values shape our products, partnerships, and commitment to making a positive impact.
We launch collections in drops throughout the year, typically aiming for about 6 drops annually. This approach allows us to stay fresh, innovative, and aligned with our brand's values.
Shipping & Returns
Yes, we offer international shipping.
All orders placed before 2:00 pm EST are processed on the same day the order is placed. Within the USA, we offer 1-2 day Express Shipping via UPS Air or UPS Standard Shipping which might take up to 3-5 business days. During peak seasons or collection launches, processing times may vary. International orders may take up to 10 days to be delivered.
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this to track your package's journey.
Unfortunately, we cannot change the shipping address or method once an order has been placed. Please double-check your information during checkout.
You can find our return policy in detail here. In summary, returns must be submitted within 15 days of shipping your order. Returned items must be in a salable condition, completely clean, free of odors, and with original packaging and tags attached. We offer free returns on exchanges and store credit.
Yes, final sale items include socks, caps, shoes, tumblers, swimwear, underwear, undergarments, and bags, cannot be returned or exchanged. As well as any item purchased on sale or discount.
Ethical Responsibility and Sustainability
Absolutely. All our partners and factories are SEDEX certified, which reflects our commitment to ethical labor practices. We ensure good partnerships with our suppliers, conduct regular factory visits, and uphold four key pillars: Labor Standards, Health & Safety, Environment, and Business Ethics.
We offset all carbon emissions associated with the production, packaging process, and delivery of our products, including return considerations. We are also proud partners in the "Portel-Para Amazonas Protection Program" in Brazil, safeguarding the vital Amazon rainforest. By preventing unplanned deforestation, our ambitious plan, along with our participating partners, is to avoid and prevent the net emission of 10,564,630 tons of CO2 over 41 years, contributing to global oxygen and carbon balance. Discover more about our impactful sustainability initiatives and join us in protecting the planet—one stylish purchase at a time!
We produce our collections in limited quantities to minimize fabric waste. Any remaining waste is often used in future drops, reducing waste to near-zero levels.
Definitely! We take pride in our packaging, crafted exclusively from 100% corn starch polymers, having it be fully compostable, recyclable, and naturally biodegradable.. This eco-friendly choice not only reflects our dedication to reducing our carbon footprint but also signifies our commitment to nurturing a greener planet.
No! This is a matter we take extremely seriously. Each of our dyed garments undergoes OEKO-TEX® 100 certification for the textile and dyeing processes, assuring you that our clothing is free from carcinogens and harmful chemicals. This commitment to safety and sustainability extends from production to your wardrobe.
Contact & Support
You can fill in this contact form.
For general inquiries reach out to our customer support team at support@activeaftercoffee.com.
For questions about your purchases or orders, you can email us at store@activeaftercoffee.com.
We're here to help with any questions or concerns you may have.
Yes, please visit this link to know more about our partnerships program and feel free to reach out at partnerships@activeaftercoffee.com.
Absolutely! We are open to collaborations and creative projects. Please feel free to reach out to discuss possibilities. You can fill this form or email us directly at collaborations@activeaftercoffee.com
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If you have any additional questions or require further assistance, please don't hesitate to contact us.
Thank you for being a part of our mindful community!